Shopping &
Ordering
First-Time
Visitors
Welcome to Style
Empire
Thank you for shopping with us. At Style Empire, you will find
styles featuring current trends from top designers, all at
discounted prices.
How to
Shop
At Style Empire, we want your shopping experience to be easy, fun,
and successful. In order to help you find what you are looking for,
we offer several ways to shop.
-
Shop by Category: This
is the perfect place to start shopping if you are looking for a
handbag, wallet, shirt, or any other item. Our site is divided
into eight departments: Handbags, Accessories, Wallets, Shoes,
Women, Men, Watches, and Clearance. You can access the
departments by clicking on the corresponding link on the top
section of any page. Once you are on the department page, the
left side will have a list of search options. There, you can
refine the category further by type, brand, size, color, and/or
price.
-
Shop by Designer: Can't
wait for that new Prada bag to come out? To shop by
designer/brand, click on the “Shop by Manufacturer” link
located at the top section of any page. This will bring you to
a list of all designers sold on our web site, with
subcategories to further refine your search. Alternatively, you
may click either Handbags, Accessories, Wallets, Shoes, Women,
Men, Watches, or Clearance at the top of any page to be taken
to that department. Then click on the desired brand under the
“Refine by Manufacturer” category on the left side of the page.
-
Shop with Our Search
Tool: If you already know exactly what you are looking
for, you can search for the specific product you want. Our
search tool saves you time by letting you enter in the exact
product that you are looking for (e.g. “Fendi spy bag”). No
need to look through pages of shoulder bags and totes!
-
Shop What's New: Browse
our newest styles by clicking on the “New Arrivals” link found
on the Homepage, as well as the links for the Handbags,
Accessories, Wallets, Shoes, Women, Men, Watches, and Clearance
department pages. New styles are added on a continuous basis,
so be sure to come back often.
The Shopping
Bag
The shopping bag is where you keep your selections until you are
ready to check out. It works just like a shopping cart in a store.
While you are still browsing, it will hold the items that you wish
to purchase. Keep in mind, however, that it only holds items while
your session is open. If you close your browser or leave the web
site, you may lose the items in your bag.
To save items for a longer period of time, you will need to have a
Style Empire account. Click the “Join Club Empire” link on the
bottom left of the homepage or the “My Account” link at the top of
any page to create your Style Empire account. When you have an
account and the site recognizes you, we will remember the items you
leave in your cart whenever you visit the site. Be quick, though,
because if the inventory for the item is low, it may sell out while
you're waiting.
You may review what you have put in your shopping bag whenever you
want to. Just click on the link to “Shopping Bag” at the top of the
page and you will be able to see all of the items you are currently
holding there. The shopping bag even keeps track of how many items
you've placed in it as you continue to shop on the site.
Once you click on the “Shopping Bag” link, you will be able to see
the item name, price, and quantity. From the shopping bag, you'll
also be able to update the quantities of any item (by either adding
or removing). You can remove items by clicking on the “Remove”
button next to any item. To increase the quantity of an item,
simply enter the desired quantity next to the item in your bag and
click on the “Update Total” button.
If you choose to leave the site without checking out, your shopping
bag will retain the items you have selected, but we do not
guarantee that those items will remain in stock. Because Style
Empire sells some items in limited quantities, we urge you to
purchase the items you are interested in when you see them. The
next time you visit, they might be gone!
If you require shopping assistance, please feel free to
contact us.
Checking Out
Once you have added the item(s) you wish to purchase to your
shopping bag, you are ready to check out. From your shopping bag,
click the “Proceed to Checkout” button. If you have already created
a Style Empire account, enter your e-mail address and password
under the “Returning Customers” header and click the “Continue”
button. If you are a new customer, click the “Continue” button
under “New Customers.” Simply follow the steps outlined and provide
the necessary shipping and billing information to complete the
checkout process. Once you have completed checkout, you will begin
to receive e-mail notifications on your order. You can also log
into your account to view your order status.
$10.00 Flat Rate
U.S. Shipping
Shopping online shouldn't be expensive, and shipping costs
shouldn't deter you from ordering at Style Empire. That's why we
make our shipping price affordable: it's only $10.00 for USPS
Priority shipping within the United States. This price remains the
same regardless of how many items you purchase or how much the
package weighs. Prices are only slightly higher for express
shipping, COD, and bulk/wholesale orders. International shipping is
available for an additional cost.
Money-Back
Guarantee
It's not always easy to make a purchasing decision when all you
have in front of you is a computer screen displaying the item's
picture and description. What if you buy an item and it is larger
than you expected it to be, for example? Style Empire wants to make
sure you're happy with each and every purchase you make. If you're
not satisfied with what you have purchased, you can return it
within 100 days for a full refund (excluding shipping costs). No
questions will be asked, as long as the item is in its original,
unused condition. For more information please view our
return policy.
What We Sell
Top Designer
Fashions, Low Prices
At Style Empire, our team of fashion-obsessed buyers spends each
day searching for the newest fashion handbags, accessories, and
other items from top designers. Our products are always
top-quality, brand-new, and offered at significant discounts.
Here Today, Gone
Tomorrow
Style Empire introduces many new styles on a regular basis. But be
advised: you're not the only one looking for them. Check in early.
Check in often. In order to ensure the best possible shopping
experience, we mark items as “Out of Stock” as soon as they go out
of stock. This way we make sure that when you want to purchase
something, it will be available to you. Remember, when you see
something you like, there is no guarantee that it will be available
on your next visit!
If you require technical assistance or would like advice on
selecting an item, please feel free to
contact us.
Search &
Browse
Here Today, Gone
Tomorrow
Style Empire introduces many new styles on a regular basis. But be
advised: you're not the only one looking for them. Check in early.
Check in often. In order to ensure the best possible shopping
experience, we mark items as “Out of Stock” as soon as they go out
of stock. In this way, we make sure that when you want to purchase
something, it will be available to you. Remember, when you see
something you like, there is no guarantee that it will be available
on your next visit!
To make the bargain-browsing experience easier for you, we've
created several different ways to shop on Style Empire.
Our Departments:
Eight Is Great
You can begin shopping at any one of our eight great departments--
Women, Men, Handbags, Accessories, Wallets, Shoes, Home Decor, and
Clearance. In each department you will find a variety of styles,
making it easy for you to find just what you are looking for--
whether it's for yourself or someone else.
-
Shop by Category: Each
department has a list of categories that is located on the left
side of the page. You may click on these links to view all the
items that fit under the specified category. This is an ideal
way to browse if you're looking for a shirt, a pair of jeans, a
tote bag, or any other item.
-
Shop by Designer: Are
you the kind of person who only buys Marc Jacobs handbags? If
you are, then shopping by designer is perfect for you. On each
department page, there is a list of designers/brands on the
left side. By clicking on a designer's name, you will be shown
all the products by that designer. The result is that you have
narrowed down the current department's products to display only
those created by a specific designer.
-
Shop with Our Search
Tool: If you already know exactly what you are looking
for, you can search for the specific product you want. Our
search tool saves you time by letting you enter in the exact
product that you are looking for (e.g. “Fendi Spy Bag”). No
need to look through pages of shoulder bags and totes!
-
Shop by New Arrivals:
Browse our newest styles by clicking on the “New Arrivals”
link, which is found on the Homepage and the eight department
pages.
Newsletter
Add Style Empire to
Your Email Address Book
Why should I add Style Empire to my
email address book?
Many Internet Service Providers, such as MSN Hotmail and Yahoo, now
allow you to control the emails that enter your inbox. Filters sort
through your incoming emails and place spam in a “Bulk” or “Trash”
folder, so that you they do not reach your inbox. Unfortunately,
these filters can block emails that you do wish to receive, such as
newsletters from Style Empire and other companies. By adding Style
Empire to your email address book, you will avoid this problem,
ensuring that the Style Empire newsletter will always be delivered
straight to your inbox.
How do I add Style Empire to my
email address book?
For AOL Users:
1) Click the “Address Book” button to open your address book in the
AOL browser.
2) Click the “Add Contact” button.
3) Type in noreply@styleempire.com in the “Screen Name” field, and
then click “Save.”
For EarthLink Users:
1) Click the “Address Book” button to open your address book in the
EarthLink browser.
2) Click the “Add Contact” button (if you use EarthLink 5.0, click
the “Add” button).
3) Type in noreply@styleempire.com in the “Email Address” field,
and then click OK.
For MSN/Hotmail Users:
1) Go to the “Options” page in your MSN Hotmail browser.
2) Under the “Mail Handling” section, click “Safe List.”
3) Type noreply@styleempire.com into the “Type a single email
address (or domain)” field.
4) Click “Add,” then click “OK.”
For Yahoo Users:
1) Click the “Addresses” button to open your address book in the
Yahoo browser.
2) Click the “Add a New Contact” button.
3) Type in noreply@styleempire.com in the “Email” field, and then
click “Save Contact.”
Placing Orders
Simple and
Easy
Ordering on Style Empire is exactly how it should be: simple and
easy. To make the process smooth and hassle-free, we've condensed
all of the necessary steps into a few simple yet secure pages.
The Shopping
Bag
The shopping bag is where you keep your selections until you are
ready to check out. It works just like a shopping cart in a store.
While you are still browsing, it will hold the items that you wish
to purchase. Keep in mind, however, that it only holds items while
your session is open. If you close your browser or leave the
website, you may lose the items in your bag.
To save items for a longer period of time, you will need to have a
Style Empire account. Click the “Join Club Empire” link on the
bottom left of the homepage or the “My Account” link at the top of
any page to create your Style Empire account. When you have an
account and the site recognizes you, we will remember the items you
leave in your cart whenever you visit the site. Be quick, though,
because if the inventory for the item is low, it may sell out while
you're waiting.
You may review what you have put in your shopping bag whenever you
want to. Just click on the link to “Shopping Bag ” at the top of the
page and you will be able to see all of the items you are currently
holding there. The shopping bag even keeps track of how many items
you've placed in it as you continue to shop on the site.
Once you click on the “Shopping Bag ” link, you will be able to see
the item name, price, and quantity. From the shopping bag, you'll
also be able to update the quantities of any item (by either adding
or removing). You can remove items by clicking on the “Remove ”
button next to any item. To increase the quantity of an item,
simply enter the desired quantity next to the item in your bag and
click on the “Update Total ” button.
If you choose to leave the site without checking out, your shopping
bag will retain the items you have selected, but we do not
guarantee that those items will remain in stock. Because Style
Empire sells some items in limited quantities, we urge you to
purchase the items you are interested in when you see them. The
next time you visit, they might be gone!
If you require shopping assistance, please feel free to
contact us.
Checking
Out
The checkout process at Style Empire is simple and secure, allowing
you to order quickly and feel comfortable. Once you have added the
item(s) you wish to purchase to your shopping bag, you are ready to
check out. From your shopping bag, click the “Proceed to Checkout ”
button. If you have already created a Style Empire account, enter
your email address and password under the “Returning Customers ”
header and click the “Continue ” button. If you are a new customer,
click the “Continue” button under “New Customers. ” Simply follow
the steps outlined and provide the necessary shipping and billing
information to complete the checkout process. Once you have
completed checkout, you will begin to receive email notifications
on your order. You can also log into your account to view your
order status.
If you require assistance during the checkout process, please
contact us.
How Long Will It
Take to Get My Order?
After you place an order with Style Empire, it will normally take
six to nine days for you to receive your shipment. A business day
is any day Monday through Friday, excluding holidays.
Order
Information and Status History
To review your order information, the status of your order(s), and
all of your history with us, simply log into “My Account.” Your
account information is accessible 24 hours a day, 7 days a week.
You will be able to see all of your purchases, shipping
information, and account information, as well as any returns or
credits you may have.
Order
Confirmation
Once you have placed an order with us, we will send you four emails.
The first is an order confirmation. This will be sent to you
immediately after you have placed your order. It will detail your
transaction.
The second email will be sent when we have approved your order.
This email will let you know that your order has been approved and
that it is being packed and prepared for shipment.
The third email will tell you that your order has been shipped and
that your credit card has been billed (if you have chosen this
method of payment).
The fourth email will contain your tracking number.
Tracking Your
Order
When your order is shipped you will receive a tracking number by
email, which you can track directly over the Internet.
International
Ordering and Shipping
For information on orders that must be shipped outside of the
United States (including Canada), please visit the
“
International Orders” area of our
Shipping help section.
Gifts & Gift
Orders
Buying a Gift
Need a gift idea for someone special? Our StyleReps will be glad to
assist you in selecting the perfect gift. Please
contact us to
speak with a StyleRep.
Sending a
Gift
Worried that if you send a gift to someone, they'll be able to see
the price? When sending a gift from Style Empire, you can relax.
Only you will know how much money you saved-- we will omit the
price information from the shipping invoice. They'll get a great
gift, and you'll have the satisfaction of keeping your financial
business private. During the checkout process, please specify that
the merchandise is a gift under the “Add Comments About Your Order”
field.
Your
Account
What's in Your Account
Once you have created an account on Style Empire, you will be able
to log into it by clicking on the “My Account” link, located at the
top of any page. When are you logged into your account, you will
have access to all of your information-- including your billing
address, your shipping address, your order history, and your return
history. You can log into your account at any time on any day of
the week. From your account, you may update your information;
keeping your information accurate and up-to-date ensures that your
orders will be easier and faster.
To log into your account, click on the “My Account” link, which can
be found on the top right side of any Style Empire webpage.
Here's what you can do when you are logged into your account:
- Change your personal information (name, email address,
telephone number, and fax number)
- Update your billing or shipping address
- Change your password
- Check the status of an order
- View your complete order history
- View the status of any returned items
- Keep track of credit on your account
- Subscribe or unsubscribe from Style Empire's newsletter
Your Style Empire
Password
Your password is the key to your personal information on Style
Empire. It includes your account information and your order
information, and should never be shared with others. Please keep
your password in a safe, secure place so that only you will have
access to it. And remember-- to create a good password, you should
incorporate foreign words, both lower and upper case letters,
numbers, and/or special characters.
If you forget your password, we can send you an email with a new,
temporary password. If you would like us to do that right now,
please follow the instructions below:
1) Click on the “My Account” link, located at the top right side of
any Style Empire webpage.
2) Under the “Returning Customers” header, click on the “Password
forgotten?” link, which can be found below the password field. You
will now be at the “I've Forgotten My Password!” page.
3) Enter your email address in the field and click “Continue.”
4) Check your email (the address that you registered with Style
Empire). Style Empire has sent you an email containing a new,
temporary password, and your original password has been reset by
our system (for security reasons). By the time you check your
email, our email should already be in your inbox.
5) Navigate back to the log-in screen on Style Empire, and enter
your email address and your new password.
6) To change the temporary password, click on the “Change my
account password” link.
7) Enter the temporary password in the “Current Password” field,
and then enter a password of your choice in the “New Password”
field.
Note: If you've forgotten the email address that you registered
with Style Empire, please
contact
us.
Promotions
How do I use a
promotional code?
To use a promotional code, simply type in the code when you are
asked for it during checkout.
What do I need
to know about promotions?
“Promotions” refers to discounts and
promotional codes offered by Style Empire. Promotions are valid
only for online purchases of merchandise, during the specified time
period. Each promotion may only be used once unless otherwise
stated.
- A one-time use promotion must be used
entirely in one purchase. Any amount left over on the promotion
will be forfeited. Promotions cannot be combined with other
promotions.
- Promotions do not apply to gift certificates, shipping, or
taxes (if applicable).
- Promotions cannot be applied to previously placed orders.
- Free shipping promotions are valid for U.S. standard ground
shipping within the Continental United States.
- Shipping charges, taxes (if applicable), and credits from
gift certificates do not count towards the minimum order size
requirement that a promotion may have.
- If the promotion states that you must buy one or more items
to receive a discount on an additional item, the lower priced
item will receive the discount.
- If you used a promotion on an order and later returned any or
all of the merchandise, you will be issued a credit that reflects
the promotional price. If the promotion has expired, you cannot
use it on another order.
- Promotional items are available only while supplies last. We
cannot issue credits or compensation for promotional items that
run out of stock.
- Style Empire has the right to extend or terminate a promotion
at any time, at its discretion.
Sales Tax
If your shipping address is in the state of New York, sales tax is
applied to your StyleEmpire.com order in accordance with state and
local regulations. Appropriate tax charges will appear on the
“Review & Submit Order” page during checkout.
Checkout Options
Once you have added the item(s) you wish to purchase to your
shopping bag, you are ready to check out. From your shopping bag,
click the “Proceed to Checkout” button. If you have already created
a Style Empire account, enter your e-mail address and password
under the “Returning Customers” header and click the “Continue”
button. If you are a new customer, click the “Continue” button
under “New Customers.” Simply follow the steps outlined and provide
the necessary shipping and billing information to complete the
checkout process. Once you have completed checkout, you will begin
to receive e-mail notifications on your order. You can also log
into your account to view your order status.
At Style Empire, you can pay by Visa, MasterCard, Discover, and
American Express.